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Category: TLS Resources

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RESOURCES: Shared Inboxes

  • Posted on April 17, 2020January 14, 2021
  • by Emily McCardell

[email protected]:was created to be added to each TLS Email Marketing account’s database as a way to create a central location to reference any merchant emails sent through Emma. Open Outlook.…

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  • TLS Resources

RESOURCES: TLS Phone Numbers & Coverage

  • Posted on October 21, 2019January 14, 2021
  • by Emily McCardell

(866) 509-0022: MAIN CUSTOMER SERVICE This is the TLS line. Callers have the option for Zuppler Online Ordering, or an Operator. Currently, if you choose the operator, you will be rerouted…

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  • Account Managers

APP: LF Coupon Blacklist

  • Posted on October 8, 2019April 26, 2022
  • by Emily McCardell

If there is a merchant who does NOT wish for their LF coupons to auto-populate or filter into their App, they can be placed on a blacklist. The current blacklist…

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RESOURCES: Lifesize Screen Share for Training (Internal)

  • Posted on July 25, 2019June 23, 2020
  • by Emily McCardell
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  • Account Managers

RESOURCES: Marketing Printer Workstation (Ext 6110)

  • Posted on July 15, 2019June 23, 2020
  • by Emily McCardell

The printer workstation now has an extension.  If you are unable to reach Sarah Connors or Sheri Yohe at their personal desk extensions, you can try Printer Workstation Extension: 6110

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  • Account Managers

APP: App Issue Report Form

  • Posted on July 11, 2019June 24, 2020
  • by Emily McCardell

If a merchant or customer contacts you regarding issues they are having with their App, and you need to gather more specific information from them (like the information on their…

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MAMS: Wufoo Login (User Access)

  • Posted on July 11, 2019June 23, 2020
  • by Emily McCardell

For those without admin access to wufoo, this login can be used to view wufoo forms, edit wufoo forms, view entries, and even export entry data. With this login, you…

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  • Account Managers

MAMS: Testimonial Procedure

  • Posted on July 10, 2019June 23, 2020
  • by Emily McCardell

If your merchant is a good candidate to provide a testimonial, please use the below email verbiage and below testimonial release form to send to your merchant. Subject Line: Featured…

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  • Account Managers

RESOURCES: Marketing Material Order History

  • Posted on July 10, 2019March 16, 2021
  • by Emily McCardell

All Order and Re-Order forms will be sent to [email protected] for reference. The password is [email protected] Shipment/Delivery notifications will not be sent to this address automatically but MAM’s should be…

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  • Account Managers

MAMS: Out of Office Templates

  • Posted on May 10, 2019June 24, 2020
  • by Emily McCardell

OUT OF OFFICE: PERSONAL TIME OFF I will be out of the office Date, returning Date. For interim support, please email [email protected] or visit the TLS Help Desk (listed below). I…

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