INDEX:

TEAM RESOURCES:

 SALES:
Sales Sheet: Website
Sales Sheet: App
Sales Sheet: Email
Setup Fees & Monthly Rates (Per Product, Location & Bundles)
Sales Support: Leads/Questions

 CONTRACTS/BILLING:
TLS Paper Contract
Cancellation Fee
Additional Billing Form

 ONBOARDING:
Onboarding Forms
Onboarding Turnaround Times

 MARKETING MATERIAL:
Marketing Material
Merchant Request for Original Files
Marketing Material Order History
Adding QR Codes to Email Box Toppers & Signup Cards

 GOOGLE BUSINESS LISTING:
Google Business Listing
How to Update Google Business Listing

 MISCELLANEOUS:
TLS Website (Contact Us Forms)
Shared Inboxes
Milestones Gmail Account
Copyright Free Images
PII Auto Purge Recycle Bin & Downloaded Files
Testimonial Template

MAMS:

 PROCEDURES:
Account Launch Steps
Testimonial Procedure
ROI Chart Procedure
Finance Hold Monthly Check In Templates
Cancellation Request Procedure
Hold/Active Procedure
Cancellation Procedure
New Ownership Procedure
How to Add/Remove Locations

 LEGAL:
State Liquor Law Guidelines
State Liquor Law (PDF)
SuperBowl Trademarks

 MISCELLANEOUS:
Service Levels
Email Overage Rates
Wufoo Login
Waiver for Rep
Rep Request for Access
Out of Office Templates
Ideas for Downloads
Promote on Print Advertising
QR Code Generator
Rebranding Fee
TLS Customer Service (Setting Expectations)

EMAIL:

 ACCOUNT SET-UP:
New Account Set Up

 SEGMENTS:
Segment: Unengaged Subscribers
Segment: Audience Growth
Segment: Limbo Check
Segment: LF Excluded
Segment: LF Only
Segment: Empty Location
Segment: Main List
Segment: Empty Bday/Ann

 IMPORTS:
Merchant Supplied Email Consent Form

 FORMATTING FOR IMPORT:
How to Kickbox Email Lists
Format: Import First/Last Name
Format: Importing Apostrophe Error/Fix
Format: Format Date/Time to Import
Format: Format Group of Email Addresses into Ind Cells for Import

 AUTOMATIONS:
Automations: Bday/Ann Automations
Automations: Welcome Journey Campaigns
Automations: Welcome Journey Automations

 CAMPAIGNS:
Campaigns: Using Multi Loc Dynamic Coding
Campaigns: Sharing Campaigns to Subaccounts
Campaigns: How to Submit Drag & Drop Email Copy to AX
Campaigns: How to Save a Reply-To Email Address in Emma

 REPORTING:
Reporting: Merchant Reporting Login
Reporting: Reporting Template
Reporting: Adding the Same User to Multiple Accounts

 LCC:
How to Submit LCC Copy

 MISCELLANEOUS:
Generating API Keys
Emma Reply-To Privacy Aliases
Accepting Handwritten Merchant Supplied Email Lists
Converting Subscribers from “Business A” to “Business B”
Emma Security/Privacy Information

APP:

 APPLE DEVELOPER ACCOUNT:
Apple Developer Account Guidelines
Apple Developer Account FAQ’s
Apple Developer Account – Proof of Ownership
Apple Developer Account Form/Template for Merchant (NEW as of 1/20/23)
Apple Developer Account – Merchant Handout
All About App Dev Accounts
DUNS# Info & Tips
How to Transfer Our App to a New Developer After Cancellation
When a Merchant Asks for Access to their Apple ID/ADA
When a Merchant Asks for Access to their Yahoo Account
ADA Extended Turnaround Time Verbiage

 RE-SUBMISSIONS:
App Resubmission Checklist
App Content Minimum Requirements
App Audit Checklist
App Delay Verbiage
GDC Verbiage for Merchants

 CMS:
CMS: Zuppler/Menufy Browser
CMS: File Size Specs
CMS: iPhone X Home Screen
CMS: Known Issue – Home Screen
CMS: Known Issue – Events
CMS: Reports Dashboard
CMS: Linking Modules
CMS: Scheduling a Push in Time Zone
CMS: Barcode PIN
How to Export Menu from CMS
How to Submit CMS App Updates to AX

 IN APP FUNCTIONING:
Dev/Test Version (Bypassing Trusted Developer Message)
Push Notification Troubleshooting
Troubleshooting for Merchants/Customers not receiving Push Messages
Troubleshooting for “Error Loading Base Package”
Troubleshooting for No Modules Showing
Shazam Button
Download Incentive Reset
Home Screen Buttons

 MISCELLANEOUS:
Promoting on FB
App Issue Report
ADA Compliance
Lflapps Smart Link Verbiage
PII and our Privacy Policy

 RELEASES:
Push Verbiage for Releases
2.93 Release
App Release 3 (All Versions)
App Release 4 (All Versions)

WEBSITES:

 LOGIN/MAINTENANCE:
Email Access Instructions for Website Account
How to Set Up TLS Website Email on Apple Mobile Device
Website Update Procedure (ATLAS)
How to Add/Edit Report Recipients
How to View/Export Reporting
Merchant Request for Third Party Access

 MISCELLANEOUS:
Template Examples
Domain Spam
How to Deactivate Old Website/GoDaddy Instructions
Reservations Page Request

ONLINE ORDERING:

 ZUPPLER:
Zuppler OO Support Verbiage
How to Pause/Unpause Menu
OO Training

 MENUFY:
Menufy Partnership (Ended 1/14/22)
Menufy Data Sharing (Ended 10/1/22)
Menufy OO Support Verbiage