App Resubmission Checklist

For any/all Apps requiring a re-submission, each of the below steps/items MUST be completed before a maintenance task is submitted for Carleen. If any steps are skipped or are missing/incorrect, your re-submission request will be sent back to you in Appflow with a note in Appflow letting you know that the task was not completed due to failure to fully complete the below steps, for these are all required by Apple. You will need to complete the steps and enter a new task in AF.

  • All minimum content requirements must be met (for list, CLICK HERE)
  • Merchant must have their own active Apple Developer Account (for instructions, CLICK HERE)
  • HOME SCREEN:
    • Should be up to date (Many of our older Apps were built with empty space at the top half of the screen. We are trying to create a more finished look by removing the empty space and including the logo- if not up to date, please ask an artist to update. Once updated, upload into CMS and do a Force Build)
    • The iPhone X home screen should be uploaded into CMS (if not created, ask artist to create. Once created, upload into CMS and do a Force Build)
  • SPLASH SCREEN:
    • The iPhone X splash screen should be uploaded into provisioning (if not created, ask artist to create. Once created, upload into Provisioning)
  • APP ICONS:
    • Additional App Icons for Google Play should be uploaded into Provisioning (72×72 Icon and 72×72 Round) (if not created, ask artist to create. Once created, upload into Provisioning)
  • SCREENSHOTS:
    • Screenshots MUST be up-to-date to include any new art or content AS WELL AS the new iPhone X sized home/splash screen (If not up to date, ask content builder to update.) IF YOU ARE UNSURE IF THE SCREENSHOTS ARE UP TO DATE, IT IS BEST TO ASK THE CONTENT BUILDER TO UPDATE.

WHEN ARTWORK CHANGES ARE NEEDED:

APP ICON

  • Place maintenance task in AF for artist to updated.
  • Once updated, upload into provisioning.
  • Note: The additional icons (72×72 Icon and 72×72 Round) MUST be created and uploaded into provisioning before a re-submission is requested.

SPLASH SCREEN

  • Place maintenance task in AF for artist to update.
  • One updated, upload into provisioning
  • Note: The additional size of the iPhone X splash screen MUST be created and uploaded into provisioning before a re-submission is requested.

HOME SCREEN

  • Place maintenance task in AF for artist to update.
  • Once updated, upload into CMS
  • Note: The additional size of the iPhone X home screen MUST be created and uploaded into CMS before a re-submission is requested.

MARKETING MATERIALS

  • Place maintenance task in AF for artist to update.
  • Once updated, place a re-order if necessary.

FEATURED IMAGE

  • Place maintenance task in AF for artist to update.

SCREENSHOTS

  • Please maintenance task in AF for content builder to update.
  • Note: There will need to be an additional size of screenshot due to Apple’s new requirement for the larger iPhone X.

APP BRIEF

  • Please update the App brief in the Merchant folder on the server (if applicable)

PLEASE MAKE SURE THIS IS ALL COMPLETE BEFORE ADDING THE TASK FOR A RE-SUBMISSION TO MAKE SURE THE RE-SUBMISSION IS SUBMITTED/PROCESSED CORRECTLY.

ONCE ALL IS COMPLETE:

  • Place a task in AF for Carleen to resubmit and include:
    • A list of ALL of the items that were updated (if applicable).
    • Reason for the re-submission.
    • New search term (if applicable).
  • Carleen will mark the ticket as “complete” in AF after she re-submits. This does NOT mean that your re-submission is approved or is live, but rather that the App has been re-submitted to the store(s).
  • PLEASE NOTE: If any of the above steps were missed, Carleen will mark the ticket as “complete” but place a note in AF that it was NOT completed due to failure to complete the above steps and you will need to complete the steps, and enter a new task in AF.
  • Once the re-submission is approved/live with Apple or Google Play, Carleen will email you with confirmation.

For any additional questions, please see Carleen Brieck.

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