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Category: Mobile Apps

  • Account Managers

MAMS: Promoting on Print Advertising

  • Posted on February 27, 2020January 14, 2021
  • by Emily McCardell

Please see below for a few examples of merchants who have promote their App and/or Email Club on their Clipper Magazine ads

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  • Account Managers

APP: ADA Compliance

  • Posted on October 8, 2019January 14, 2021
  • by Emily McCardell

If a merchant is questioning if their TLS Mobile App is ADA compliant, please use the verbiage below to answer. To meet government accessibility requirements, modern digital devices must include…

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  • Account Managers

APP: App Issue Report Form

  • Posted on July 11, 2019June 24, 2020
  • by Emily McCardell

If a merchant or customer contacts you regarding issues they are having with their App, and you need to gather more specific information from them (like the information on their…

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  • Account Managers

Apple Developer Account Form/Template for Merchant

  • Posted on May 30, 2019January 20, 2023
  • by Emily McCardell

There are three different templates to choose from. General, 30 Day, and Expired. If Apple has pulled the App due to non-compliance, please use the Expired template. If Apple has…

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  • Email Specialists

App Content Minimum Requirements

  • Posted on May 13, 2019May 13, 2019
  • by Mandi Boas

Since Apple has tightened up their guidelines for Apps allowed into the App store, TLS has also passed along some minimum content requirements for our merchants wishing to have a…

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  • Account Managers

APP: CMS – File Size Specs

  • Posted on April 18, 2019June 24, 2020
  • by Emily McCardell

Widgets: Does NOT require a resubmission if/when updated but must be uploaded into CMS per URL or Module in Module Settings wherever applicable and requires a Force Build. 367x136px (should…

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  • Account Managers

APP: Push Notification Troubleshooting

  • Posted on February 15, 2019August 23, 2022
  • by Emily McCardell

Not receiving pushes? ASK THESE QUESTIONS: Are they positive they have notifications enabled? Is this problem across the board on all devices or just a few people that have come…

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  • Account Managers

APP: CMS – iPhone X Home Screen

  • Posted on February 7, 2019June 24, 2020
  • by Mandi Boas

There has been a recent update in the CMS that now allows the option to upload an iPhone X sized home screen for our merchants. If you have a merchant…

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  • Maintenance Coaches

APP: Promoting on FB with the “Use App” Button

  • Posted on November 19, 2018June 23, 2020
  • by Emily McCardell

Here is an easy way to start getting downloads through your Facebook page! Once you are logged into your business’ Facebook page with administrator privileges, Click Add a Button or…

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  • Maintenance Coaches

APP: Push Verbiage for New Releases

  • Posted on August 23, 2018June 23, 2020
  • by Emily McCardell

When we have a new version released, we need to send out this push message on behalf of our merchants once it goes live with the new release. PUSH VERBIAGE:…

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