RESOURCES: Shared Inboxes

SentEmails@totalloyalty.com:
was created to be added to each TLS Email Marketing account’s database as a way to create a central location to reference any merchant emails sent through Emma.

  • Open Outlook.
  • Choose the File tab in the ribbon.
  • Choose Account Settings, then select Account Settings from the menu.
  • Select the Email tab.
  • Make sure your correct account is highlighted, then choose Change.
  • Choose More Settings > Advanced > Add.
  • Type the shared email address (SentEmails@totalloyalty.com)
  • Choose OK > OK
  • Choose Next > Finish > Close.
  • The folder should show up on the left side of Outlook below your emails. Feel free to add the inbox to your Favorites Folder.

NOTE: If it doesn’t come up, place a ticket in for IT to grant you access

TLSPromoMaterials@totalloyalty.com :
was created to create a central location to reference all orders and re-orders placed for merchant’s marketing material.

  • Open Outlook.
  • Choose the File tab in the ribbon.
  • Choose Account Settings, then select Account Settings from the menu.
  • Select the Email tab.
  • Make sure the correct account is highlighted, then choose Change.
  • Choose More Settings > Advanced > Add.
  • Type the shared email address (TLSPromoMaterials@totalloyalty.com)
  • Choose OK > OK
  • Choose Next > Finish > Close.
  • The folder should show up on the left side of Outlook below your emails. Feel free to add the inbox to your Favorites Folder.

NOTE: If it doesn’t come up, place a ticket in for IT to grant you access

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