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Category: Maintenance Coaches

  • Account Managers

APP: CMS – File Size Specs

  • Posted on April 18, 2019June 24, 2020
  • by Emily McCardell

Widgets: Does NOT require a resubmission if/when updated but must be uploaded into CMS per URL or Module in Module Settings wherever applicable and requires a Force Build. 367x136px (should…

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  • Account Managers

EMMA: Separating First & Last Name in Cells for Import

  • Posted on April 18, 2019January 13, 2023
  • by Emily McCardell

Before you import a spreadsheet, you’ll want to make sure that contacts’ first names and last names appear in separate columns. When first and last names appear in separate columns, you have…

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  • Apple Developer Accounts

DUNS#: Additional Info and Tips

  • Posted on February 28, 2019May 8, 2019
  • by Mandi Boas

Merchants often ask why we need so much additional information for business entity accounts when trying to set up a Business Entity Apple Developer account. Most merchants also do not…

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  • Apple Developer Accounts

Apple’s Developer Account Guidelines

  • Posted on February 25, 2019May 8, 2019
  • by Mandi Boas

At times your clients may ask you for more information about this update that Apple made to their App submission and Apple Developer Account guidelines. If you’d like to show…

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  • Account Managers

APP: Push Notification Troubleshooting

  • Posted on February 15, 2019August 23, 2022
  • by Emily McCardell

Not receiving pushes? ASK THESE QUESTIONS: Are they positive they have notifications enabled? Is this problem across the board on all devices or just a few people that have come…

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  • Account Managers

EMMA: Segment – Main List

  • Posted on February 15, 2019June 24, 2020
  • by Emily McCardell

Go to Audience Go to Segments Create a Segment Segment Name: Main List Segment Type: Contact Since Condition: Is not empty Click Save

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  • Account Managers

EMMA: Segment – Empty Birthday/Anniversary

  • Posted on February 14, 2019June 24, 2020
  • by Emily McCardell

You can now create segments within Emma that can help you see how many email subscribers have provided birthdays and/or anniversaries. You can also see who has not provided them…

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  • Account Managers

EMMA: Campaigns – Multi-Loc Dynamic Coding

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

HOW TO ADD DYNAMIC CONTENT FOOTERS TO EMAIL SENDS: For each email you send, you will need to enter HTML coding into your template. Simply drag and drop into your…

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  • Account Managers

EMMA: Reporting Template

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

For the customers that would like to receive email reporting, please use the following template: Subject Line: TLS Email Marketing ReportTo: MerchantCC: Rep Hello, Please see the below and attached…

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  • Account Managers

EMMA: Segment – Unengaged Subscribers

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

Log into Emma Choose your Account Go to the Audience tab Go to Segments under the Audience tab Click Create a Segment Name: Unengaged – (Insert the time frame/date range…

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