If a merchant or customer contacts you regarding issues they are having with their App, and you need to gather more specific information from them (like the information on their…
Category: Maintenance Coaches
If your merchant is a good candidate to provide a testimonial, please use the below email verbiage and below testimonial release form to send to your merchant. Subject Line: Featured…
All Order and Re-Order forms will be sent to [email protected] for reference. The password is [email protected] Shipment/Delivery notifications will not be sent to this address automatically but MAM’s should be…
For examples please use the account “TLS – Business Name – ESP# | Category Types | Programs”, click Campaigns, then Automated, and view the Welcome Offer, Profile Update, and Still…
FOR LIVE EXAMPLE: Please log into Emma, choose “TLS – Business Name – ESP# | Category Types | Programs” account, go to Automation, and see all three Welcome Journey Campaigns…
The WebDev team will set each Maintenance Account Manager up to receive monthly website reporting for each TLS Website account assigned to them. (To update this, please email [email protected]) The…
FINANCE HOLD FOR PAYMENT ISSUES:Subject: URGENT: Response Required FINANCE HOLD (Business Name Acct#)To: RepCC: Rep’s Manager, Emily McCardell, TLS Milestones – Note in Appflow [Insert Rep Name Here], This email…
DTO Admin: http://admin.dto/d/s Search for deals using the Account Number The Business Name will only show in a search if they have an Active Deal. If your merchant has an…
Paste the email addresses into a notepad file to scrub it of formatting Open a blank excel sheet Paste the group of email addresses into the first cell. Click on…
There are three different templates to choose from. General, 30 Day, and Expired. If Apple has pulled the App due to non-compliance, please use the Expired template. If Apple has…