Not receiving pushes? ASK THESE QUESTIONS: Are they positive they have notifications enabled? Is this problem across the board on all devices or just a few people that have come…
Category: Known Issues
There has been a recent update in the CMS that now allows the option to upload an iPhone X sized home screen for our merchants. If you have a merchant…
We have come across one small “flaw” in the new 3.61 release. It is nothing that should cause any issues, I simply wanted to keep everyone informed and aware so…
If an iOS device is on any version under iOS 11 trying to open an App that is on 3.61, the user will experience an “App Crash”. The device will…
All, There was an identified issue with special characters in the latest 3.5 release. Please see the attached document to help troubleshoot and fix the problem if it happens in one…
Q – I’ve replaced an app home screen but the new home screen won’t show up or the home screen shows as grey? Answer – Adding any special characters or…
Q – I’ve created events and they will not show up in the App?? Answer – The editor only shows events 60 day in advance. Please make sure the events added…