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Category: Uncategorized

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How to KickBox Email Lists

  • Posted on September 7, 2021February 21, 2023
  • by Emily McCardell

KICKBOX LOGIN:URL: https://app.kickbox.comUN: [email protected] PW: TBD HOW TO FORMAT LISTS UNDER 250: HOW TO FORMAT LISTS OVER 250: RUNNING THE LISTS THROUGH KICKBOX: BEFORE YOU IMPORT INTO EMMA: *SPEICAL CASES*…

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4.01 Release

  • Posted on August 24, 2021August 24, 2021
  • by Emily McCardell

There is a new specials html template that needs to be added to all projects before this 4.01 submission occurs. It’s added on the provisioning server. Chuck will take care…

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PII Auto Purge Recycle Bin & Downloaded Files

  • Posted on July 22, 2021July 22, 2021
  • by Emily McCardell

In Windows 10: Settings > Storage > Ensure Storage Sense is Turned on > Click on Configure Storage Sense or Run it Now > Here you can change your recycle…

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APP: Download Incentive Reset

  • Posted on March 26, 2021March 26, 2021
  • by Emily McCardell

If you redeem a download incentive for your merchant and need to bring it back, you can follow the below steps to do that. Please do NOT share this with…

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APP: 4.0 Customizations (Apple)

  • Posted on March 26, 2021March 26, 2021
  • by Emily McCardell

Below are the customizations options for 4.0 (Apple only). We want to avoid utilizing them too much until 4.0 Android is ready so we can keep Apps looking as similar…

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MAMS: Finance Hold Warnings

  • Posted on January 21, 2021November 3, 2021
  • by Emily McCardell

You may receive emails from Sloan looping you into email threads from Finance alerting us that our merchants will be put on hold by a certain date if payment is…

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APP: 3.63 Release

  • Posted on September 12, 2018June 23, 2020
  • by Emily McCardell

The App will now be not only downloadable, but now openable on any apple devices that are running on anything under iOS 11 (including iPhone 4) iPad settings screen will…

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APP: Troubleshooting for Merchants/Customers not receiving Push Messages

  • Posted on June 23, 2020June 23, 2020
  • by Emily McCardell

Below is verbiage that you may use to help troubleshoot/inform merchants/customers why they may not be receiving push messages Just a few questions: Can you confirm the Notifications are enabled?…

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MAMS: Merchant/Rep Cancellation Request Procedure

  • Posted on August 27, 2018September 28, 2021
  • by Emily McCardell

When a merchant or rep requests to cancel an account, please send the “Cancellation Request” email template and then ask Finance to place the account on hold so the merchant…

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RESOURCES: Additional Billing Form

  • Posted on August 25, 2017November 22, 2021
  • by clipperadmin

When you need to charge a customer for an email overage, re-order of marketing material, or shipping, you need to submit an Additional Billing Form to Finance. Just did a…

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