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Author: Emily McCardell

  • Account Managers

APP: Push Notification Troubleshooting

  • Posted on February 15, 2019August 23, 2022
  • by Emily McCardell

Not receiving pushes? ASK THESE QUESTIONS: Are they positive they have notifications enabled? Is this problem across the board on all devices or just a few people that have come…

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  • Account Managers

EMMA: Segment – Main List

  • Posted on February 15, 2019June 24, 2020
  • by Emily McCardell

Go to Audience Go to Segments Create a Segment Segment Name: Main List Segment Type: Contact Since Condition: Is not empty Click Save

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  • Account Managers

EMMA: Segment – Empty Birthday/Anniversary

  • Posted on February 14, 2019June 24, 2020
  • by Emily McCardell

You can now create segments within Emma that can help you see how many email subscribers have provided birthdays and/or anniversaries. You can also see who has not provided them…

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  • Account Managers

EMMA: Campaigns – Multi-Loc Dynamic Coding

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

HOW TO ADD DYNAMIC CONTENT FOOTERS TO EMAIL SENDS: For each email you send, you will need to enter HTML coding into your template. Simply drag and drop into your…

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  • Account Managers

EMMA: Reporting Template

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

For the customers that would like to receive email reporting, please use the following template: Subject Line: TLS Email Marketing ReportTo: MerchantCC: Rep Hello, Please see the below and attached…

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  • Account Managers

EMMA: Segment – Unengaged Subscribers

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

Log into Emma Choose your Account Go to the Audience tab Go to Segments under the Audience tab Click Create a Segment Name: Unengaged – (Insert the time frame/date range…

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  • Account Managers

EMMA: Segment – Audience Growth

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

Log into Emma Choose your account Go to the Audience tab Go to Segments under the Audience tab Click Create a Segment Name: Audience Growth – (Insert the time frame/date…

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  • Account Managers

EMMA: Sharing Campaigns to Subaccounts

  • Posted on February 8, 2019June 24, 2020
  • by Emily McCardell

When you share an email up to the Asset level, and share it back down to a subaccount, you will need to update the From Name, From Sender Email, AND…

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  • Email Marketing

EMMA: How To Set Up Merchant Login for Email Reporting

  • Posted on January 31, 2019June 24, 2020
  • by Emily McCardell

Please ask your merchant if they would like to use a personal email address as their log in username, or if they would rather us (TLS) create an email address…

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  • Zuppler

ZUPPLER: How To Pause Online Ordering

  • Posted on January 28, 2019June 23, 2020
  • by Emily McCardell

If you have a merchant that has Zuppler/TLS Online Ordering and they want to  pause the ordering themselves at their own convenience please give them the instructions attached/below Log into…

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