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Category: Maintenance Coaches

  • Account Managers

EMMA: Segment – Audience Growth

  • Posted on February 12, 2019June 24, 2020
  • by Emily McCardell

Log into Emma Choose your account Go to the Audience tab Go to Segments under the Audience tab Click Create a Segment Name: Audience Growth – (Insert the time frame/date…

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  • Account Managers

EMMA: Sharing Campaigns to Subaccounts

  • Posted on February 8, 2019June 24, 2020
  • by Emily McCardell

When you share an email up to the Asset level, and share it back down to a subaccount, you will need to update the From Name, From Sender Email, AND…

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  • Account Managers

APP: CMS – iPhone X Home Screen

  • Posted on February 7, 2019June 24, 2020
  • by Mandi Boas

There has been a recent update in the CMS that now allows the option to upload an iPhone X sized home screen for our merchants. If you have a merchant…

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  • Email Marketing

EMMA: How To Set Up Merchant Login for Email Reporting

  • Posted on January 31, 2019June 24, 2020
  • by Emily McCardell

Please ask your merchant if they would like to use a personal email address as their log in username, or if they would rather us (TLS) create an email address…

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  • Apple Developer Accounts

All About Apple Developer Accounts

  • Posted on January 23, 2019May 8, 2019
  • by Mandi Boas

In case you do not read through this entire post (it’s quite long but very informative), the most important pieces of information to takeaway from this is that this process and…

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  • Maintenance Coaches

APP: Promoting on FB with the “Use App” Button

  • Posted on November 19, 2018June 23, 2020
  • by Emily McCardell

Here is an easy way to start getting downloads through your Facebook page! Once you are logged into your business’ Facebook page with administrator privileges, Click Add a Button or…

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  • Maintenance Coaches

RESOURCES: How to Update Google Listing

  • Posted on October 29, 2018June 24, 2020
  • by Emily McCardell

To claim a listing: Go to business.google.com Login with google account Click ‘Add location’ Fill out the answers to the questions, which will allow google to find the business You…

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  • Maintenance Coaches

APP: Push Verbiage for New Releases

  • Posted on August 23, 2018June 23, 2020
  • by Emily McCardell

When we have a new version released, we need to send out this push message on behalf of our merchants once it goes live with the new release. PUSH VERBIAGE:…

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  • Maintenance Coaches

MAMS: Hold/Active Status Change Procedure

  • Posted on October 5, 2022October 5, 2022
  • by Emily McCardell

WHEN AN ACCOUNT GETS PLACED ON FINANCE HOLD: Finance will send a Finance Hold notification email. Once you receive the notification: Email your merchant using the appropriate template below (BEFORE…

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  • Maintenance Coaches

APP: App Audit Checklist

  • Posted on August 7, 2018June 24, 2020
  • by clipperadmin

Below are a few “best practice” type of things for maintenance coaches to look out for when updating an App while auditing it.

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