The information below came from Andrew Schmitt, VP of IT and Engineering, on 12/9/22. Regarding PII, the TLS app stores two things: e-mail address and geolocation. The former is used…
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If a merchant asks you to change the verbiage or graphics on their Lflapps Smart Link, you can let them know that it cannot be changed at this time. We…
If you have a merchant that is closing an account or location and wishing to transfer email subscribers to another account or location, please use the below procedure or verbiage.…
Visit this link to view Emma’s security and privacy information: https://myemma.com/trust/
HOW TO PULL REPORT FOR SELECTIVE DATE RANGE: URL: https://analytics.google.comUN: [email protected] PW: TBD Search for your account (All Account>Template Sites A-G etc.)Click on the “Reports” icon on the left hand…
Below are the instructions for how to add/edit recipients for automated website reporting (this is ONLY if they are setup for GA4) HOW TO ADD/EDIT RECIPIENTS FOR THE AUTOMATED TLS…
For those of you that have accounts that sit in a particular inaccessible GDC account, Sloan has approved usage of the verbiage below with our merchants until we find resolution.…
If/when a merchant asks for marketing material to print on their own, we cannot send them their PDFs (located in the Merchants folder). Instead, take a screenshot of the PDF,…
If a merchant requests access to their TLS websites to make their own changes, we are able to provide them with access. However, if is a template site, the backend…
Sloan provided the verbiage below for us to use with our merchants to help set expectations and explain ADA delays. We are currently experiencing longer than anticipated Mobile App activations.…