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Category: Uncategorized

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Home Screen Buttons

  • Posted on October 17, 2022October 17, 2022
  • by Emily McCardell

On occasion, we will have merchant request home screen buttons. If/when this occurs, Chuck will accomplish this by adding a string of HTML coding into a field in the App…

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Menufy Data Sharing (Ended 10/1/22)

  • Posted on September 23, 2022February 22, 2023
  • by Emily McCardell

EMAIL TO MENUFY MERCHANTS/REPS: Emma Account: TLS – Corporate B2BEmail: https://t.e2ma.net/message/oomjlj/g27ibfhSL: Important Menufy UpdatePH: Shared Data Ending 10/1/22Sent: 9/23/22 (10:30am) Dear Valued Customer,  This message is to let you know…

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Accepting Handwritten Merchant Supplied Email Lists

  • Posted on September 19, 2022
  • by Emily McCardell

If/when a merchant desires to send us handwritten email subscribers to import into their database, there is usually a fee involved. The email addresses need to be manually entered and/or…

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Website Update Procedure (ATLAS)

  • Posted on September 13, 2022September 13, 2022
  • by Emily McCardell

How to Submit Website Updates to WebDev IMPORTANT NOTES: THIS PROCEDURE APPLIES TO ALL WEBSITE CHANGES: Please note that ALL REQUESTS, no matter how large or small need to go…

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Testimonial Template

  • Posted on August 26, 2022August 30, 2022
  • by Emily McCardell

Hello! I wanted to reach out to you with a favor to ask.  As one of my most engaged clients, I enjoy working with you and hope you enjoy the…

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New Ownership Procedure

  • Posted on August 24, 2022August 24, 2022
  • by Emily McCardell

Whenever there is a change in ownership for an existing program, a new contract is always required. Finance will always need to “cancel” the old account, and begin billing for…

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TLS Website (Contact Us Forms)

  • Posted on August 18, 2022August 18, 2022
  • by Emily McCardell

The below are avenues in which reps and merchants can contact us via the TLS website. • Contact Us Form embedded on the Homepage (General Clipper Inquiry): goes to Amber…

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Troubleshooting for No Modules Showing

  • Posted on August 15, 2022
  • by Emily McCardell

When the modules are not showing up in the menu of the App, it is because special characters were added into the release notes when the package was built. You…

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When a Merchant Asks for Access to their Yahoo Account

  • Posted on August 11, 2022
  • by Emily McCardell

MESSAGE FOR MERCHANT: We understand Apple’s advice to encourage you to have access to your yahoo account, however, they are unaware that you have us, your trusted TLS provider, managing…

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Zuppler OO Support Verbiage

  • Posted on October 5, 2022October 5, 2022
  • by Emily McCardell

If a merchant or rep reaches out to us with Zuppler inquiries, please use the below verbiage to direct them to their proper online ordering provider. You do not need…

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