INDEX:

TEAM RESOURCES:

 SALES:
• Sales Sheet: Website
• Sales Sheet: App
• Sales Sheet: Email
• Setup Fees & Monthly Rates (Per Product, Location & Bundles)
• Sales Support: Leads/Questions

 CONTRACTS/BILLING:
• TLS Paper Contract
• Cancellation Fee
• Additional Billing Form

 ONBOARDING:
• Onboarding Forms
• Onboarding Turnaround Times

 MARKETING MATERIAL:
• Marketing Material
• Merchant Request for Original Files
• Marketing Material Order History
• Adding QR Codes to Email Box Toppers & Signup Cards

 GOOGLE BUSINESS LISTING:
• Google Business Listing
• How to Update Google Business Listing

 MISCELLANEOUS:
• TLS Website (Contact Us Forms)
• Shared Inboxes
• Milestones Gmail Account
• Copyright Free Images
• PII Auto Purge Recycle Bin & Downloaded Files
• Testimonial Template

MAMS:

 PROCEDURES:
• Account Launch Steps
• Testimonial Procedure
• ROI Chart Procedure
• Finance Hold Monthly Check In Templates
• Cancellation Request Procedure
• Hold/Active Procedure
• Cancellation Procedure
• New Ownership Procedure
• How to Add/Remove Locations

 LEGAL:
• State Liquor Law Guidelines
• State Liquor Law (PDF)
• SuperBowl Trademarks

 MISCELLANEOUS:
• Service Levels
• Email Overage Rates
• Wufoo Login
• Waiver for Rep
• Rep Request for Access
• Out of Office Templates
• Ideas for Downloads
• Promote on Print Advertising
• QR Code Generator
• Rebranding Fee
• TLS Customer Service (Setting Expectations)

EMAIL:

 ACCOUNT SET-UP:
• New Account Set Up

 SEGMENTS:
• Segment: Unengaged Subscribers
• Segment: Audience Growth
• Segment: Limbo Check
• Segment: LF Excluded
• Segment: LF Only
• Segment: Empty Location
• Segment: Main List
• Segment: Empty Bday/Ann

 IMPORTS:
• Merchant Supplied Email Consent Form

 FORMATTING FOR IMPORT:
• How to Kickbox Email Lists
• Format: Import First/Last Name
• Format: Importing Apostrophe Error/Fix
• Format: Format Date/Time to Import
• Format: Format Group of Email Addresses into Ind Cells for Import

 AUTOMATIONS:
• Automations: Bday/Ann Automations
• Automations: Welcome Journey Campaigns
• Automations: Welcome Journey Automations

 CAMPAIGNS:
• Campaigns: Using Multi Loc Dynamic Coding
• Campaigns: Sharing Campaigns to Subaccounts
• Campaigns: How to Submit Drag & Drop Email Copy to AX
• Campaigns: How to Save a Reply-To Email Address in Emma

 REPORTING:
• Reporting: Merchant Reporting Login
• Reporting: Reporting Template
• Reporting: Adding the Same User to Multiple Accounts

 LCC:
• How to Submit LCC Copy

 MISCELLANEOUS:
• Generating API Keys
• Emma Reply-To Privacy Aliases
• Accepting Handwritten Merchant Supplied Email Lists
• Converting Subscribers from “Business A” to “Business B”
• Emma Security/Privacy Information

APP:

 APPLE DEVELOPER ACCOUNT:
• Apple Developer Account Guidelines
• Apple Developer Account FAQ’s
• Apple Developer Account – Proof of Ownership
• Apple Developer Account Form/Template for Merchant (NEW as of 1/20/23)
• Apple Developer Account – Merchant Handout
• All About App Dev Accounts
• DUNS# Info & Tips
• How to Transfer Our App to a New Developer After Cancellation
• When a Merchant Asks for Access to their Apple ID/ADA
• When a Merchant Asks for Access to their Yahoo Account
• ADA Extended Turnaround Time Verbiage

 RE-SUBMISSIONS:
• App Resubmission Checklist
• App Content Minimum Requirements
• App Audit Checklist
• App Delay Verbiage
• GDC Verbiage for Merchants

 CMS:
• CMS: Zuppler/Menufy Browser
• CMS: File Size Specs
• CMS: iPhone X Home Screen
• CMS: Known Issue – Home Screen
• CMS: Known Issue – Events
• CMS: Reports Dashboard
• CMS: Linking Modules
• CMS: Scheduling a Push in Time Zone
• CMS: Barcode PIN
• How to Export Menu from CMS
• How to Submit CMS App Updates to AX

 IN APP FUNCTIONING:
• Dev/Test Version (Bypassing Trusted Developer Message)
• Push Notification Troubleshooting
• Troubleshooting for Merchants/Customers not receiving Push Messages
• Troubleshooting for “Error Loading Base Package”
• Troubleshooting for No Modules Showing
• Shazam Button
• Download Incentive Reset
• Home Screen Buttons

 MISCELLANEOUS:
• Promoting on FB
• App Issue Report
• ADA Compliance
• Lflapps Smart Link Verbiage
• PII and our Privacy Policy

 RELEASES:
• Push Verbiage for Releases
• 2.93 Release
• App Release 3 (All Versions)
• App Release 4 (All Versions)

WEBSITES:

 LOGIN/MAINTENANCE:
• Email Access Instructions for Website Account
• How to Set Up TLS Website Email on Apple Mobile Device
• Website Update Procedure (ATLAS)
• How to Add/Edit Report Recipients
• How to View/Export Reporting
• Merchant Request for Third Party Access

 MISCELLANEOUS:
• Template Examples
• Domain Spam
• How to Deactivate Old Website/GoDaddy Instructions
• Reservations Page Request

ONLINE ORDERING:

 ZUPPLER:
• Zuppler OO Support Verbiage
• How to Pause/Unpause Menu
• OO Training

 MENUFY:
• Menufy Partnership (Ended 1/14/22)
• Menufy Data Sharing (Ended 10/1/22)
• Menufy OO Support Verbiage